Marketecture Privacy Policy
How we treat and manage your privacy
At Marketecture, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what data we collect, how we use it, and your rights.
1. Information We Collect
We only collect the minimum information required to provide our services:
Contact details — such as your name, email address, phone number, and company details.
Project information — details you provide about your ideas, prototypes, or requirements for us to deliver our services.
Billing information — necessary for invoicing and payment processing.
Website usage data — basic analytics (e.g. page visits, referral sources) collected via cookies or third-party tools.
We do not intentionally collect sensitive personal information (such as health data or government identifiers). If you provide such data in a project brief, we will handle it securely but recommend removing any unnecessary sensitive information.
2. How We Use Your Information
We use your personal information to:
Deliver our services (building prototypes, apps, and digital platforms).
Communicate with you about your project, support, or inquiries.
Process payments and maintain billing records.
Improve our services, website, and customer experience.
Comply with legal obligations.
3. How We Share Information
We do not sell or rent your personal information. We may share data only with:
Service providers (e.g. hosting, low-code platforms, automation tools) when required to deliver a project.
Payment processors for secure billing.
Legal authorities if required by law.
All third-party providers we work with are expected to comply with data protection standards.
4. Data Retention
We keep your personal information only as long as necessary for the purposes outlined above, or as required by law. Project data and prototypes are retained while your project is active, and may be securely deleted upon request once work is complete.
5. Security
We take reasonable technical and organisational measures to protect your data from loss, misuse, or unauthorised access. However, no system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have rights to:
Access, correct, or delete your personal information.
Object to or restrict certain processing.
Request a copy of your data in portable format.
To exercise your rights, contact us at [insert contact email].
7. International Data Transfers
As a digital studio, we may use cloud services located outside your country. Where this occurs, we take steps to ensure your data is protected under relevant data protection laws.
8. Cookies & Tracking
Our website may use cookies or analytics tools to understand traffic and improve performance. You can adjust your browser settings to block cookies if preferred, though this may limit functionality.
9. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact info@marketecture.live.